You can log in via itsme® to access your account quickly and securely. To do this, simply click on the "Connect with itsme" button.

To make use of this feature, make sure you have an active itsme® account as well as the itsme® application installed on your phone.

Connect with itsme

You can reset it right away, provided you have registered your mobile phone number in your personal details. Otherwise, you can choose to receive a new password by post.

Caution: you cannot request your password AND your username to be sent via the same communication channel. You must choose a different channel for each request (SMS, post, phone assistance).

You can recover it right away, provided you registered your e-mail address in your personal details. Otherwise, you can choose to receive your username by post.

Caution: you cannot request your password AND your username to be sent via the same communication channel. You must choose a different channel for each request (SMS, post, phone assistance).

If you know your username and password, but your password is blocked, you can unlock it provided you registered your mobile phone number in your personal details.

Either call the Beobank Service Center immediately at +32 (0)2 622 20 00 from Monday to Friday from 8.00 am to 8.00 pm and on Saturday from 9.00 am to 12.30 pm.

Outside these hours, call Card Stop at +32 (0) 78 170 170.

Alternatively, fill in the online form below.

In case of difficulties, you may contact your Beobank Branch or the Beobank Service Center by phone from Monday to Friday from 8.00 am to 8.00 pm, and on Saturday from 9.00 am to 12.30 pm.