Lost or stolen card?

If your cards are lost or stolen, block them immediately via the Accounts > Cards tab. Choose the lost or stolen card and click on blocking.


You can also immediately call the Cardstop service on +32 (0)78 170 170 (24 hours a day, 7 days a week) which will take care of blocking your card.


Of contact Beobank Service Center at +32 (0)2 622 20 00, from Monday to Friday from 8am to 8pm and on Saturdays from 9am to 13:30pm which can cals take care of blocking your card.

Victim of phishing?

Do you think you are a victim of phishing?

Either call immediately Beobank Service Center at +32(0)2 622 20 00 from 8.00 am to 8.00 pm, and on Saturday from 9.00 am to 12.30 pm.

Outside these hours, call Card Stop at +32 (0) 78 170 170.

Or click below to fill the online form.

Block my Online Banking

A question about Beobank Mobile or for any other information ?

For any questions about Beobank Mobile, call +32 (0)2 622 20 00, from Monday to Friday from 8am to 8pm and on Saturday from 9am to 12.30pm


You can also visit www.beobank.be for more information

An accident? A robbery? A disaster?


  • Car insurance, motorbike insurance and motorcycle insurance
  • • Assistance: Mondial Assistance 02 773 61 05 (24/7)

  • Report a claim:
  • • Online in just a few steps in Beobank Mobile in the menu Insurance > Report a claim.
  • • By phone with ACM insurance on 02 405 17 45 during working days.

Beobank Home Secure

A question about your alarm system? Do you need help?

Contact the Customer Service EPS/Beobank Home Secure on 02 400 11 50 .